fleet vehicles overseen with daily mileage logs, maintenance scheduling, and route assignments across courier territories.
Who I Am
Manager. Operator. Problem Solver.
Operations-driven logistics professional with 10+ years of progressive experience spanning fleet management, inventory procurement, multi-state distribution, vendor negotiation, and courier operations. Promoted from courier to Logistics Manager at Southwest Labs, overseeing a 10-vehicle fleet, managing procurement for three departments, and coordinating order fulfillment for clinics across six states. Known for designing efficient routes, resolving supply chain disruptions under pressure, and maintaining the vendor relationships and operational systems that keep teams on schedule.
Open to
Logistics & Operations ManagementSupply Chain CoordinationFleet & Route ManagementOffice Operations & Administration
Quick Facts
What You Need to Know
When Can I Start?
Available immediately — ready to bring hands-on logistics and operations expertise to the right team.
Where Am I Located?
Based in Riverside, CA. Open to remote and hybrid roles.
Why This Page?
A single, scannable page helps hiring managers quickly see what I do, the results I've delivered, and how to reach me, reducing friction and accelerating outreach. No PDF attachments, no guesswork.
Impact by the Numbers
Key Accomplishments
served with order fulfillment and shipping for clinic network spanning NM, TX, NV, AZ, CA, and CO.
inventory needs anticipated, purchased for, and tracked with full expense reporting and vendor management.
golf course locations supported daily with high-volume inbound and outbound scheduling calls at EZLinks Golf.
courier routes designed and managed across Albuquerque, East Mountain, Los Lunas, Rio Rancho, and Santa Fe.
of progressive operations experience across logistics, healthcare supply, office management, and customer service.
Career Trajectory
Experience
Logistics Manager
Southwest Labs- Albuquerque, NM
- ◆Managed all office operations including front desk, incoming appointments, and office supplies.
- ◆Purchased all lab consumables for the Logistics department and general lab supply, anticipating needs across three departments.
- ◆Negotiated with vendors to secure best-available pricing for high-quality supplies while navigating continuous backorder and supply chain disruptions.
- ◆Built purchase orders, tracked and reported expenses, and maintained records for accounting.
- ◆Coordinated order fulfillment and shipping for clinics across NM, TX, NV, AZ, CA, and CO; received and inventoried shipments and pallets.
- ◆Maintained client database for up-to-date provider information, requisition building, and shipping logistics.
- ◆Provided hands-on client support including clinical visits, emergency supply deliveries, and specimen report handling.
- ◆Oversaw 10 fleet vehicles — daily mileage logs, department mileage breakdowns, maintenance scheduling, and vehicle assignments.
- ◆Designed courier routes for Albuquerque, East Mountain, Los Lunas, Rio Rancho, and Santa Fe optimized by priority and lab deadlines.
- ◆Handled on-call dispatching and clinical scheduling.
Courier / Lead Lab Courier
Southwest Labs- Albuquerque, NM
- ◆Collected lab specimens and delivered supplies across Albuquerque, Los Lunas, Rio Rancho, and Santa Fe service areas.
- ◆Assisted with courier and route oversight, mentoring team members on route efficiency.
- ◆Prioritized pickups based on lab urgency and clinical needs while adhering to strict service deadlines.
Lead Medical Contract Courier / Asst. Office Manager
QuickScripts- Albuquerque, NM
- ◆Transported and delivered medical supplies and pharmaceuticals to ambulatory patients statewide.
- ◆Managed office operations and dispatching — including billing, payroll, data entry, hiring, and training.
- ◆Logged routes to ensure consistency and adherence to driver standards.
- ◆Coordinated with patients and nurses via phone to meet strict delivery deadlines.
- ◆Maintained company policies and procedures while upholding a positive, safety-first customer experience.
Call Center Representative
EZLinks Golf- Albuquerque, NM
- ◆Managed high volume of inbound and outbound calls for 400+ golf course locations for scheduling and general information.
- ◆Maintained a professional, upbeat tone while following secure data collection and entry procedures.
- ◆Confidentially handled personal and financial information to meet customer service benchmarks.
Custodial Contractor
Southwest Advanced Cleaning Services- Gallup / Albuquerque, NM
- ◆Performed general maintenance and specialized sanitization services adhering to standard codes and secure-facility protocols.
- ◆Documented maintenance activities, inventory, and equipment upkeep.
- ◆Acted as communications liaison for Gallup and Grants locations, managing client feedback and coordinating responses.
Capabilities
Skills & Tools
Domain Expertise
Logistics & Operations ManagementInventory Management & PurchasingVendor Negotiation & RelationshipsFleet ManagementCourier & Route DesignDispatching & SchedulingExpense Tracking & ReportingSupply Chain CoordinationClient & Customer SupportDatabase ManagementOffice ManagementShipping & ReceivingTeam Training & LeadershipCross-functional Collaboration
Tools & Technology
Microsoft Office SuiteWord ProcessingFreight Brokerage SoftwareInventory Management SystemsCompany-based Operating SystemsData Entry & Database Management
Academic Background
Education
General Studies — Education, Business & Psychology
South Mountain Community College
Phoenix, AZ · 2010–2011
High School Diploma
Pinnacle High School
Tempe, AZ · May 2010
Languages
English- Fluent
Spanish- Bilingual